FAQ

How about return policy?
 
If you are not 100% satisfied with your purchase, you can return your shoes to us for a replacement products. Returns must be done within 5 days of receipt together, un-used with tags on, in original packaging and must not fall under the list of non-refundable brands/items.
 
Zevin shoes Online does not guarantee that your claim for faulty goods will be accepted. We will need to assess the shoes first and if your claim is warranted, your shoes will be repaired, replaced or refunded. If we believe your claim to be false and the shoes have had fair wear and tear, the shoes will be returned at your expense.
 
Zevin shoes Online will not accept returns for any products purchased at Zevin shoes Clearance Outlet.
 
How about refund policy?
 
Your returned items, and we replace the product and if only there is still issue cannot be done by replacing the product we will full refund your payment (only just for CoD payment & Debit card method)
Once we receive your items we will process your refund. All justified claims for refunds will be processed within 1 to 5 business days after receiving the goods.

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